Amazing! Hitch is brilliant. He knows his stuff incredibly well, and will take care of your bike as if it his own. His mobile van is better equipped than many shops - including with parts - and after his service on it my bike now runs far better than it did even when it was new. He also gave me a ton of useful advice, hints and tips, and was just a joy to recommend with. If you get the chance to have Hitch work on your bikes - take it, you won't be disappointed!